1. Return & Exchange Eligibility

We want you to be completely satisfied with your purchase from Trove StorePK. If you are not happy with your order, you can request a return or exchange under the following conditions:

✔ The item must be unused, unwashed, and in its original packaging.
✔ The return/exchange request must be made within 7 days of receiving your order.
✔ Items must have all original tags attached.
✔ Sale, discounted, and clearance items are not eligible for return or exchange.
✔ Items that are damaged due to customer misuse will not be accepted.

2. How to Request a Return or Exchange?

📌 Step 1: Contact our customer support team at [Your Email] or WhatsApp at [Your Number] within 7 days of receiving your order.
📌 Step 2: Provide your order number, product details, and reason for return/exchange.
📌 Step 3: Our team will review your request and provide further instructions.
📌 Step 4: If approved, you will need to send the item back to our address (return shipping charges apply).
📌 Step 5: Once we receive and inspect the item, we will process your exchange or issue a store credit.

3. Refund Policy

🚫 We do not offer cash refunds.
💳 Instead, we provide store credit that you can use for future purchases.
⚡ Refunds are only applicable if the item received is defective, damaged, or incorrect.

4. Damaged or Incorrect Items

If you receive a damaged, faulty, or incorrect item:
✔ Contact us within 48 hours of receiving your order.
✔ Share clear photos of the issue.
✔ We will arrange a replacement at no additional cost to you.

5. Exchange Policy

✔ Exchanges are only possible for the same product in a different size (subject to availability).
✔ If the required size is not available, you will receive store credit for future use.

6. Important Notes

🔹 Shipping charges for returns/exchanges must be borne by the customer (unless the product is incorrect or defective).
🔹 We reserve the right to reject returns/exchanges if the item does not meet our policy conditions.

For any queries, feel free to contact us:
📧 Email: [Your Email]
📞 WhatsApp: [Your Number]

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Agar tum ismein koi aur modifications chahte ho, to batao! 😊